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In the event of a death of a retiree

Note: Most funeral homes will assist by providing important contact information, and possibly even completion of forms for submission. 

Important Telephone Numbers

 

Agency Telephone number Comment
Service Canada 1-800-622-6232 Call first, as they have most comprehensive information.
Public Works and Government Services Canada 1-800-561-7930 To stop public service superannuation pension and/or transition to survivor pension, as well as to initiate the Supplementary Death Benefit for those eligible for receipt.
CPP/OAS 1-800-277-9914 To stop CPP pension and OAS and/or transition to survivor pension.
Canada Life 1-855-415-4414 To end Public Service Health Care Plan (PSHCP)   and Pensioner’s Dental Service Plan (PDSP)coverage and/or transition coverage to survivor
Johnson MEDOC Travel Insurance

NOW called:

belairdirect

1-866-606-3362 To end coverage and/or transition coverage to survivor
Cowan Life 1-888-509-7797 To follow up on Supplementary Life Insurance (for those who opted to maintain this coverage from AECL)
Canada Revenue Agency 1-800-959-8281 Regarding annual Income Tax returns or final return for deceased
AECL 1-800-220-2465 To stop annual Medical & Hospital Premium (for those that retired prior to ~1994)

 

Email Karen Ross, Health Benefits Officer (HBO) for Eastern Manitoba.

Call Alanna Wilcox, President (431) 276-6222, for more information or assistance.

 

You and Your Survivors — Digital Edition Now Available

You and Your Survivors is an estate-planning workbook published by the Association in partnership with Arbor Memorial. This edition is an updated version of the original publication, which was produced to serve as a resource for members and their survivors. However, please note that the information provided in the workbook is general in nature and does not replace professional advice or a legal will.

Download your copy of You and Your Survivors.

87 Decisions: A list of things that need to be done immediately after someone dies

(from Arbor Memorial Spring 2025)

Download the checklist

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