{"id":40825,"date":"2026-02-12T14:06:28","date_gmt":"2026-02-12T19:06:28","guid":{"rendered":"https:\/\/nafr.dev.sparkadvocacy.dev\/branch\/peterborough-area\/can-we-help\/"},"modified":"2026-04-09T15:18:34","modified_gmt":"2026-04-09T19:18:34","slug":"can-we-help","status":"publish","type":"branch","link":"https:\/\/nafr.dev.sparkadvocacy.dev\/fr\/section\/peterborough-area\/can-we-help\/","title":{"rendered":"Can We Help?"},"content":{"rendered":"<h3><span style=\"color: 003767;\">1. How do I get an account on the Federal Retirees Website?<\/span><\/h3>\n<p>You will need your membership number, then follow the instructions<a href=\"https:\/\/www.federalretirees.ca\/en\/first-time-login\"> here<\/a>.<\/p>\n<p>Why get an account? Your \u201cMy Membership\u201d account allows you to access multiple features and information in one place:<\/p>\n<ul>\n<li>Access member only content\u00a0 \u2014 <em>You and Your Survivors<\/em><\/li>\n<li>Set your communications preferences for how we communicate with you<\/li>\n<li>Manage your membership profile<\/li>\n<\/ul>\n<p><strong>How to sign up for emails<\/strong> (branch and association)? <a href=\"https:\/\/federalretirees.ca\/sign-me-up\">Sign Up Here<\/a><br \/>\n<strong>Membership Cards etc. <\/strong>We can help if you.<\/p>\n<ul>\n<li>a. Need to replace a membership card Would like a<br \/>\n<a href=\"https:\/\/www.federalretirees.ca\/en\/my-travel\/travel-tips-planning\/for-veterans\/free-baggage-for-veterans\">\u201cveterans\u201d membership card <\/a>(free luggage on airlines)<\/li>\n<li>b. Request a receipt of dues<\/li>\n<li>c. Would like to subscribe to SAGE<\/li>\n<li>d. Alternately you can<\/li>\n<li>e. Call Membership Services at 1-855-304-4700 or<\/li>\n<li>f. Email your request to <a href=\"mailto:service@federalretirrees.ca\">service@federalretirees.ca<\/a><\/li>\n<\/ul>\n<h3><span style=\"color: 003767;\">2. Where can I\u00a0 find Preferred Partner Codes?<\/span><\/h3>\n<ul>\n<li>a. <a href=\"https:\/\/www.federalretirees.ca\/en\/login?current=\/user\/login\">Login<\/a> to the Federal Retirees Website<\/li>\n<li>b.\u00a0Once logged in, on the left side of the menu, click on<br \/>\n\u00ab\u00a0My member benefits.\u00a0\u00bb<\/li>\n<li>c.\u00a0From \u00ab\u00a0My Member Benefits\u00a0\u00bb, click on \u00ab\u00a0start saving now\u00a0\u00bb<br \/>\nto download the PDF with the Preferred Partner codes.<\/li>\n<li>d. OR <a title=\"Contact Us\" href=\"\/en\/branches\/ontario\/peterborough-area-branch\/contact-us\" data-entity-substitution=\"canonical\" data-entity-type=\"node\" data-entity-uuid=\"e77f259a-578c-407e-8112-24a10b007e58\">contact us<\/a>.<\/li>\n<\/ul>\n<h3><span style=\"color: 003767;\">Were you aware of <\/span><a href=\"http:\/\/211.ca\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: 003767;\">211<\/span><\/a><span style=\"color: 003767;\">?<\/span><\/h3>\n<ol>\n<li>Call 2-1-1 for information and referral to community and social services.<\/li>\n<li>211 is free, confidential, multilingual and available 24-hours a day.<\/li>\n<li>You do not have to give your name or personal details to get information.<\/li>\n<li>You can also search for services online at <a href=\"https:\/\/211ontario.ca\/\" target=\"_blank\" rel=\"noopener\">https:\/\/211ontario.ca\/<\/a><\/li>\n<\/ol>\n<h3><span style=\"color: 003767;\">About 211<\/span><\/h3>\n<p>211 is the source Canadians trust when seeking information and services to deal with life\u2019s challenges.<\/p>\n<p>211\u2019s award-winning telephone help line (2-1-1) and website provide a gateway to community, social, non-clinical health and related government services. 211 helps to navigate the complex network of human services quickly and easily, 24 hours a day, 7 days a week, in over 100 languages.<\/p>\n<p>211 connects people to the right information and services, strengthens Canada\u2019s health and human services, and helps Canadians become more engaged with their communities. When you\u2019re looking for human services, look to 211.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. How do I get an account on the Federal Retirees Website? You will need your membership number, then follow the instructions here. Why get an account? Your \u201cMy Membership\u201d account allows you to access multiple features and information in&#8230;<\/p>\n","protected":false},"featured_media":0,"parent":40409,"template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-40825","branch","type-branch","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Can We Help? - National Association of Federal Retirees<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Can We Help? - National Association of Federal Retirees\" \/>\n<meta property=\"og:description\" content=\"1. How do I get an account on the Federal Retirees Website? 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